🔒 Privacy Policy
Last updated: 26/11/25
Signal (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide
We may collect personal information that you voluntarily provide, such as:
- Name
- Email address
- Company name
- Project details or messages submitted via our contact form
- Information provided during consultations, inquiries, or project discussions
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and actions taken
- Referring website
- Cookies and similar tracking technologies
This information helps us improve website performance, analytics, and user experience.
2. How We Use Your Information
We use personal information for the following purposes:
- To respond to inquiries or project requests
- To provide quotes, proposals, and consultations
- To deliver and manage services we provide to you
- To improve our website’s functionality, performance, and content
- To send updates or communications related to your project or inquiry
- To maintain internal records and administrative processes
We do not sell your personal information.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Analyse website traffic and performance
- Remember preferences
- Enhance user experience
You may disable cookies in your browser settings, though some site features may not function properly.
4. Sharing of Information
We do not share your personal information except in the following circumstances:
- Service providers: Third-party tools or platforms we use for hosting, analytics, or communication. These providers only receive information necessary to perform their services.
- Legal requirements: If required to comply with laws, regulations, or legal processes.
- Business purposes: If needed to manage your project (e.g., subcontractors you approve).
We do not sell or rent your data to third parties.
5. Data Storage and Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse.
However, no method of data transmission or storage is fully secure, so we cannot guarantee absolute security.
6. International Data Transfers
If you are located outside New Zealand, your information may be transferred to and processed in New Zealand or in other countries where our service providers operate. These locations may have different data protection laws than your country.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your data
- Withdraw consent for certain types of processing
- Request that we limit or restrict the processing of your information
To exercise these rights, contact us at connor@findsignal.co
8. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
9. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Maintain business records
After this period, information may be securely deleted or anonymised.]
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When we do, we will update the “Last updated” date at the top of this page.
Your continued use of the website signifies your acceptance of any changes.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us at connor@findsignal.co